Contact Us

We're here to help you feel confident every day.

Have a question about your order, sizing or our products?
Our friendly support team is ready to help.

Friendly SupportWe typically reply
within 24 hours Email Ussupport@lumorabra.com Call UsMon – Fri
9AM – 6PM (EST)

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Contact Information

Email Support

support@lumorabra.com

We aim to reply within 24 hours.

Phone Support

+ 1234 237 5687

Mon – Fri, 9AM – 6PM (EST)

Business Address

LUMORA

30 N Gould St Ste R, Sheridan, WY 82801, USA

Frequently Asked Questions

Find quick answers to common questions.

Where is my order?

You will receive tracking details via email once your order has shipped. If you need an update, send us your order number using the form on this page.

What is your shipping time?

Orders are processed within 1–2 business days.

Delivery usually takes 5–12 business days.

You will receive tracking details via email once your order has shipped.

What is your return and exchange policy?

Please review our return and refund policy for the return window and requirements. Contact us before sending an item back so we can help with the next steps.

How do I choose the right size?

Check the size guide on the product page. If you need help choosing, send us your measurements and our team will help you find your fit.

Can I change or cancel my order?

Contact us as soon as possible with your order number and the requested change. Changes or cancellations depend on whether your order has already been processed or shipped.

Thoughtful SupportReal comfort, real confidence

30-Day Easy ReturnsFind the fit that feels right

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